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Operations Specialist

2 months ago

West Sacramento, California, United States Rivian Full time
About Rivian

Rivian is a pioneering company dedicated to creating a sustainable future through the development of innovative electric vehicles and clean energy solutions. Our mission is to empower people to explore the world without limits, while minimizing our impact on the environment.

Job Summary

We are seeking a highly motivated and detail-oriented Operations Specialist - Vehicle Logistics to join our team. As a key member of our Delivery & Field Operations organization, you will play a critical role in ensuring the smooth delivery of our electric vehicles to customers. If you have a passion for logistics, a keen eye for detail, and a commitment to excellence, we encourage you to apply.

Responsibilities
  • Inventory Management: Receive, inspect, and process incoming inventory, including completing paperwork and ensuring quality standards through washing vehicles, detailing, and correction activities.
  • Delivery Readiness: Maintain the delivery readiness of vehicles, conduct quality control processes, and manage the communication of defects to the service department.
  • Inventory Lot Management: Maintain the inventory lot, ensuring safe and usable drive lanes at all times, and organize and maintain secure key management for vehicle inventory.
  • Vehicle Shuttling: Shuttling vehicles to/from secondary locations, including customer and fleet vehicles.
  • Supply Management: Maintain adequate inventory of essential supplies.
  • Trade-In Preparation: Prepare, inspect, and stage customer trade-ins for remarketing to be transported to the auction via carrier.
  • Audit and Compliance: Conduct various weekly, monthly, and quarterly audit processes, ensuring compliance with company policies and procedures.
  • Communication and Collaboration: Work cross-functionally with proper communication and collaboration with other teams onsite and remote, participating in workshops that improve quality and efficiency with guidance from leads/managers.
  • Technical Skills: Proficiency with computers and software, including Microsoft Office, and internal business platforms.
Qualifications
  • Experience: 1+ years of experience in operations, logistics, or lot management; previous EV or detailing experience valued.
  • Age: Must be at least 21 years of age.
  • Education: High School Diploma or GED required.
  • Flexibility: Ability to work a flexible schedule to support customers on nights, weekends, and/or holidays.
  • Technical Skills: Working knowledge with computers and software, including Microsoft Programs (Word, Excel, PowerPoint), with the ability to effectively navigate internal business platforms.
  • Driver's License: Must have a valid driver's license in the state/province of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from).
  • Driving Record: No drug or alcohol-related driving incidents in the last 3 years; no more than 1 serious moving violation in the last 3 years; no driving-related suspensions or revocation of Driver License within a 3-5 year period.
  • Local Licenses: Ability to obtain and maintain local sales licenses if applicable in your state/province.
  • Adaptability: Adaptable to a fast-paced and constantly changing environment.
  • Multitasking: Ability to multitask and prioritize tasks based on level of importance and urgency.
  • Autonomy: Ability to work autonomously and consistently with limited direction.
  • Physical Demands: Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs).
  • Communication: Strong understanding of written and spoken English.
  • Vision: Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions, or schematics.