Network Operations Center Specialist

3 days ago


Sacramento, California, United States Department of Motor Vehicles Full time

Job Summary

The Department of Motor Vehicles is seeking a highly skilled Network Operations Center (NOC) Specialist to join our team. As a NOC Specialist, you will be responsible for monitoring, maintaining, and troubleshooting our network infrastructure to ensure optimal performance and availability.

Key Responsibilities

  • Monitor network performance and respond to alerts and events in a timely manner.
  • Perform routine maintenance tasks such as software updates, patch management, and configuration changes.
  • Troubleshoot network issues and escalate to appropriate teams or vendors when necessary.
  • Document all network-related activities, including incidents, changes, and resolutions.
  • Collaborate with cross-functional teams to implement network improvements and upgrades.
  • Provide technical support and assistance to internal users and external customers.
  • Stay current with industry trends and technologies to continuously improve network operations.

Working Conditions

This is a part-time telework position available. Telework requires California residency.

The incumbent performs work indoors in a climate-controlled environment under artificial lighting. The incumbent must carry a cell phone and respond to calls after hours to lead multi-disciplinary IT professionals' team(s) in organizing, analyzing, troubleshooting, and resolving IT system problems; may travel to various DMV locations to provide expertise for IT operations.

Special Requirements

  • The position requires a Background Investigation to be cleared prior to being hired.


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