Network Operations Center Specialist
3 days ago
Job Summary
The Department of Motor Vehicles is seeking a highly skilled Network Operations Center (NOC) Specialist to join our team. As a NOC Specialist, you will be responsible for monitoring, maintaining, and troubleshooting our network infrastructure to ensure optimal performance and availability.
Key Responsibilities
- Monitor network performance and respond to alerts and events in a timely manner.
- Perform routine maintenance tasks such as software updates, patch management, and configuration changes.
- Troubleshoot network issues and escalate to appropriate teams or vendors when necessary.
- Document all network-related activities, including incidents, changes, and resolutions.
- Collaborate with cross-functional teams to implement network improvements and upgrades.
- Provide technical support and assistance to internal users and external customers.
- Stay current with industry trends and technologies to continuously improve network operations.
Working Conditions
This is a part-time telework position available. Telework requires California residency.
The incumbent performs work indoors in a climate-controlled environment under artificial lighting. The incumbent must carry a cell phone and respond to calls after hours to lead multi-disciplinary IT professionals' team(s) in organizing, analyzing, troubleshooting, and resolving IT system problems; may travel to various DMV locations to provide expertise for IT operations.
Special Requirements
- The position requires a Background Investigation to be cleared prior to being hired.
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