Customer Service Ambassador

1 week ago


Savannah, Georgia, United States Genuine Parts Company Full time

At Genuine Parts Company, we're seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Ambassador, you'll play a vital role in delivering exceptional customer experiences and driving business growth.

About the Role

This is a full-time opportunity with a competitive salary of $45,000 - $65,000 per year, depending on experience. You'll be responsible for accurately fulfilling customer orders, managing incoming customer calls, and providing top-notch service to our valued customers.

In this role, you'll have the opportunity to:

  • Respond to basic customer inquiries regarding products, provide quotes, and handle order entry.
  • Place customer orders via various channels, ensuring timely and efficient delivery.
  • Negotiate sales prices and purchase prices to maximize profit margins.
  • Build strong relationships with customers to drive repeat business and loyalty.
  • Order items to maintain optimal inventory levels, ensuring customer satisfaction.
Requirements

To succeed in this role, you'll need:

  • A high school diploma or equivalent.
  • Zero to three years of related experience or an equivalent combination.
  • Excellent communication, organizational, and time management skills.
  • Moderate computer skills, including information processing and business system usage.
  • Product knowledge is a plus.
What We Offer

Genuine Parts Company offers a comprehensive benefits package, including options for healthcare coverage, 401(k), tuition reimbursement, vacation pay, and more. We're committed to fostering a diverse and inclusive work environment, where every employee feels valued and supported.

If you're passionate about delivering exceptional customer service and are looking for a challenging and rewarding opportunity, apply today



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