Accounts Receivable Specialist

7 days ago


Detroit, Michigan, United States Crain Communications Full time
Job Title: Accounts Receivable Specialist

Crain Communications Inc is seeking a highly skilled Accounts Receivable Specialist to join our corporate Finance team. As an Accounts Receivable Specialist, you will play a critical role in managing accounts, ensuring timely payments, and maintaining accurate financial records.

Key Responsibilities:
  • Monitor accounts to identify overdue payments and prioritize collection efforts.
  • Ensure all customer information is correct, including phone numbers and addresses.
  • Evaluate and recommend credit worthiness of new and existing customers.
  • Communicate directly via phone and email with internal and external customers to research and resolve invoicing discrepancies and open items.
  • Document interactions with customers in the system.
  • Run AR Aging reports regularly to assess the status of the receivables.
  • Recommend and document accounts for referral to third party collection agency.
  • Collaborate with billing, sales and operations teams to resolve billing and payment concerns.
  • Engage in ongoing problem-solving to ensure invoices are paid, utilizing various resources and strategies.
  • Prepare and publish various reports on the status of collections and outstanding accounts.
  • Resolve account inquiries from clients and internal customers.
  • Allocate payments to the appropriate accounts as needed.
Requirements:
  • Minimum of 2 years of experience in Credit & Collections within a B2B environment.
  • The ability to be in-office in Detroit 3-days per week.
  • Intermediate knowledge of Microsoft Word and Excel required.
  • Experience making outbound collection phone calls to businesses.
  • Excellent verbal, written communication and interpersonal skills to resolve problems.
  • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships in a strong team environment.
  • Comfortable with analyzing data to develop effective solutions.
  • Experience using billing, accounts receivable and credit reporting systems in a high-volume environment.
  • Experience with Experian or D&B credit reporting to determine credit risk.
  • Large ERP, AR and billing module experience (e.g. Oracle, PeopleSoft, SAP, JD Edwards). Pelcro and Naviga experience a plus.
Preferred Qualifications:
  • Bachelor's degree in accounting, Finance or Business Administration.
  • Experience resolving customer billing issues on a one-on-one basis through research, problem-solving and strong customer service for a multi-national organization.
  • Media or advertising agency background.
Pay Transparency Disclosure:

The estimated salary range for this position is $50,000 to $55,000. The final salary offering will take into account a wide range of factors, including experience, accomplishments and location. The salary range provided should not be considered as a salary limit or cap.

In addition to base salary, Crain also offers competitive benefits including retirement plan savings contributions and bonus opportunities based on individual and company performance.



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