Maintenance Coordinator
3 days ago
This role is located at the Penske facility in Auburn, ME, and is responsible for supporting maintenance operations, customer service, and inventory management.
Key Responsibilities:- Maintain Service Net Planner with PMs campaigns, repairs, and off-lease/on-lease activities.
- Partner with Centralized PM Scheduling Operations and Outside RO Management teams to foster collaboration.
- Provide quality phone service, respond to customer inquiries, and greet customers at the location.
- Manage inventory productivity, ordering parts, and receiving and storing parts in an organized manner.
- Ensure warranty items are shipped and received on time, and follow up on returns and warranty-grams.
- Perform process analyses and reviews, investigate and recommend solutions to issues posing a risk to profitability.
- High school diploma or equivalent required, degree preferred.
- Interpersonal and relationship-building skills, with an ability to collaborate with branch team members.
- Competent written and verbal communication skills.
- 2+ years of experience in customer service and operations, with 2+ years working in a service and parts department preferred.
- Agile and quick learner, with a willingness to travel and work the required schedule.
Penske is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace.
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