Fitness Center Representative

11 hours ago


Lake Elsinore, California, United States Taymax Group Full time
Member Services Representative

We are seeking a highly skilled and customer-focused Member Services Representative to join our team at Taymax Group. As a key member of our team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.

Key Responsibilities:
  • Provide exceptional customer service through phone, email, and in-person interactions.
  • Manage front desk activities, including checking members into the system, handling phone calls, and assisting with membership sales.
  • Facilitate updates to member accounts and respond to member inquiries in a timely and professional manner.
  • Maintain a clean and organized workspace, adhering to company standards.
  • Collaborate with the Club Manager to ensure seamless operations and exceptional member experiences.
Requirements:
  • High school diploma or equivalent required.
  • Customer service background preferred.
  • Basic computer proficiency and strong communication skills.
  • Punctuality and reliability are essential.
  • Ability to work independently and as part of a team.
Physical Demands:
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Occasional lifting up to 50 lbs.

Taymax Group is an equal opportunity employer and welcomes talent from all backgrounds and perspectives. We strive to foster an inclusive and diverse environment where everyone works towards our common goal: enhancing people's lives through a high-quality fitness experience.



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