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Retail Ambassador

2 months ago

Westlake, Ohio, United States Warby Parker Full time

About the Role:

We're seeking a highly skilled and motivated individual to join our team as a Retail Ambassador. As a key member of our retail team, you will be responsible for delivering exceptional customer service and creating a memorable shopping experience for our customers.

Key Responsibilities:

  • Communicate Warby Parker's values and brand philosophy to customers, ensuring a seamless and engaging experience.
  • Promote a positive and inclusive retail environment, fostering a culture of respect and teamwork.
  • Demonstrate in-depth product knowledge and provide personalized style advice to customers, driving sales and customer satisfaction.
  • Develop innovative solutions to enhance the glasses-shopping experience, staying ahead of the curve in retail trends and customer expectations.
  • Lead by example, demonstrating exceptional interpersonal and communication skills to deliver top-notch customer service.
  • Assume leadership responsibilities in the absence of management, ensuring seamless store operations and team coordination.
  • Contribute to a positive and fun work environment, maintaining a high level of energy and motivation, even during long hours.

Requirements:

  • Professional retail experience at a customer-focused company, with a minimum of 6 months in a management position.
  • Exceptional interpersonal and communication skills, with the ability to adapt quickly to changing situations.
  • A go-getter with an entrepreneurial spirit, passionate about delivering exceptional customer service and driving sales.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • A team player with a positive attitude, committed to fostering an inclusive culture and promoting a positive work environment.