Loss Prevention Specialist

4 days ago


Detroit, Michigan, United States Citi Trends Full time
Job Title: Loss Prevention Associate

Job Summary:

The Loss Prevention Associate plays a vital role in safeguarding our retail environment from theft and dishonest behavior. This position requires a proactive and vigilant individual who will maintain a high level of visibility, engage with customers, and support the store team in various loss prevention efforts.

Key Responsibilities:

  • Visible Presence & Customer Engagement:
    • Ensure a high level of visibility at the store entrance.
    • Monitor customers and identify suspicious behavior.
    • Engage with customers in high-risk departments.
  • Loss Prevention Support:
    • Assist in recovering stolen merchandise.
    • Review video surveillance for evidence.
    • Conduct EAS audits for compliance.
  • Investigative Support:
    • Participate in internal investigations.
    • Conduct interviews and provide testimony.
    • Maintain integrity and confidentiality.
  • Collaboration and Partnership:
    • Support multiple store locations.
    • Maintain positive relationships with the store team.

Requirements:

  • High school diploma or equivalent required; additional education or training in criminal justice or related field preferred.
  • Experience in loss prevention, security, or retail operations strongly preferred.
  • Familiarity with CCTV systems and other surveillance technologies.
  • Strong observational skills with the ability to detect suspicious behavior and respond appropriately.
  • Excellent communication and interpersonal abilities, with a customer-focused approach.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to maintain composure in stressful situations and make quick, effective decisions.

Physical Requirements:

  • Ability to lift and carry up to 50 pounds and stand for extended periods.
  • Performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel; and talk; or hear.
  • Employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by this job may include close vision, distance vision and depth perception.
  • The incumbent must be able to work in a fast-paced environment.

General Information:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.



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