Client Relations Specialist
2 weeks ago
Become a valued member of Business Firm
At Business Firm, we pride ourselves on our expertise in Customer Service, Sales, and Marketing, collaborating with leading telecommunications partners. Our mission is to foster and nurture customer relationships to guarantee enduring satisfaction. The Customer Support team is integral to our overall success.
We are currently seeking a motivated individual for the role of Entry Level Customer Service Representative. The ideal candidate will be focused on customer needs, thrive in high-pressure situations, and be driven by achieving targets. Our team is composed of dynamic professionals committed to excellence.
Key Responsibilities of an Entry Level Customer Service Representative:
- Interact with client customers to resolve issues, respond to questions, and build strong connections
- Uphold our clients' professional and ethical standards in every engagement
- Follow all guidelines set forth by the CDC and our clients consistently
- Gain in-depth knowledge of client offerings to provide precise information to customers
- Understand the sales process to effectively close transactions for designated customers
- Keep comprehensive records of customer interactions for client reference
- Share insights and suggestions during team meetings to improve overall company performance
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