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Field Operations Manager

2 months ago


New Bedford, Massachusetts, United States AAA Security Guard Services, LLC Full time

Job Summary

AAA Security Guard Services, LLC is seeking a professional Commissioned Security Officer (Level III) to fill a position as Field Supervisor. The ideal candidate will have at least 3+ years of supervisory, management and leadership skills and ability. As Field Supervisor, your primary responsibility will be to oversee the daily responsibilities of all assigned security personnel; protect and secure the premises, assets and employees of our clients and of AAA Security Guard Services, LLC. The Field Supervisor will actively support the Security Operations Manager to ensure all responsibilities, functions and duties of the Security Operations Department are accomplished to maintain the standards, commitments and goals of the company.

Responsibilities

  • Report directly to the Security Operations Manager and respond promptly to all correspondence in a professional and timely manner; support all functions and responsibilities of the Security Operations Department.
  • Enforce all rules, regulations, policies and procedures of AAA Security Guard Services, LLC and also local, state and federal laws.
  • Monitor/Patrol the premises of clients as required and maintain a high level of visibility at all times as requested/required.
  • Respond immediately to all emergency related incidents as required, conduct investigations of reported incidents and perform other security related tasks as directed by the Security Operations Manager or Company Management.
  • Supervise and manage all assigned security personnel and conduct Site visits to ensure the safety of personnel and clients' assets.
  • Immediately respond to issues/concerns of assigned security personnel regarding security incidents, complaints, active armed threats and/or other pertinent matters.
  • Report on daily activities, any security incidents and fulfill all required responsibilities of the Security Operations Department.
  • Conduct frequent visitations to various Posts/Sites to ensure assigned security personnel are functioning according to Company policy and procedures; recommend/document any follow up actions, accordingly.
  • Must be mentally alert and have the ability to interact appropriately with all staff, security personnel, law enforcement and/or clients.
  • Must be able to multi-task, prioritize and have the ability to handle stress under any circumstance.
  • Conduct monthly inventory of all equipment of the Security Operations Department, issue uniforms/equipment as required and prepare and maintain records.
  • Maintain a professional commitment, confidentiality to the Company and model Company expectations through personal leadership and guidance that promotes a good work environment and teamwork.
  • Perform other duties as assigned by Security Operations Manager or AAA Security Guard Services Management Team.

Qualifications

  • Must have a high level of integrity, discipline, accountability and professionalism.
  • Have a strong commitment to develop security personnel to operate cohesively to accomplish Company's responsibilities and goals.
  • Must have an active State of Texas license as a Commissioned Security Officer (Level III).
  • Experience as a Commissioned Security Officer, Level III (3+ years), with honorable Law Enforcement or Military experience preferred.
  • Strong understanding of Public Safety, Law Enforcement and Security Operations policy and procedures.
  • Must be able to make appropriate/immediate decisions with regard to company, local, state and federal laws, policies and procedures.
  • Must have a valid motor vehicle license (Class C) and clean driving record/report.
  • Demonstrate competence with hand-gun, baton, O-C Spray, handcuffs and provide valid certifications of these requirements.
  • Ability to operate surveillance or other security equipment.
  • Excellent written and verbal communication skills.
  • Competent in structuring and writing concise daily, incident and other necessary reports or written correspondence.
  • Attention to detail and have strong observational skills; promote a safe environment.
  • Ability to work without direct supervision, be physically fit, able to walk all areas of the facilities and grounds as required.
  • Must have completed an Associates Degree or equivalent educational requirements.