Guest Services Ambassador
2 weeks ago
At Hotel Heron, we're looking for a Guest Services Ambassador to join our team. As a key member of our staff, you'll be responsible for providing exceptional guest experiences and ensuring that every visitor feels welcome and at home.
What We Offer- A dynamic and supportive work environment
- Opportunities for growth and development
- A competitive salary and benefits package
- A discount program for our sister hotels
- Paid time off to volunteer for the causes you care about
Located in the heart of Old Town Alexandria, Hotel Heron is a boutique hotel that combines historic charm with modern amenities. Our team is passionate about providing exceptional service and creating unforgettable experiences for our guests.
Responsibilities- Provide personalized service to guests, ensuring their needs are met and exceeded
- Collaborate with other departments to ensure seamless guest experiences
- Develop and maintain relationships with guests, understanding their preferences and needs
- Stay up-to-date on hotel amenities and services, making recommendations to guests as needed
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- Knowledge of hotel operations and services
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Guest Services Ambassador
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