Restaurant Operations Manager

1 month ago

Hopkins Minnesota, United States Big Bowl Full time
About Us

Big Bowl is a leading provider of authentic Chinese and Thai cuisine, renowned for its commitment to using high-quality ingredients to deliver bold flavors.

Job Summary

We are seeking a highly skilled Restaurant Manager to join our team at Big Bowl Minnetonka. As a Restaurant Manager, you will be responsible for leading the daily operations of our restaurant, ensuring an exceptional guest and employee experience.

Key Responsibilities
  • Run shifts and lead the daily operations of the restaurant, ensuring seamless execution of our service standards.
  • Lead pre-shift meetings and participate in line, temperature, and cooler checks, overseeing all closing manager duties.
  • Organize and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and employee experience.
  • Provide guidance and leadership to hourly and management teams, fostering our Culture of Caring.
  • Respond immediately and effectively to guest and employee needs and feedback.
  • Assist the General Manager in managing costs, driving sales, and growing the business in support of financial goals.
  • Partner with the General Manager and management team to interview, hire, onboard, train, supervise, and develop all BOH employees and teams as needed.
  • Perform regular and ad hoc inventories of food, beverage, and restaurant supplies, track high-cost items, place orders, and inspect deliveries.
  • Model and promote teamwork across all teams.
  • Use tact and good judgment when dealing with challenges pertaining to guests, vendors, and employees, responding with patience and courtesy.
  • Work a variety of days and shifts, including early mornings, late nights, and weekends, at multiple sites with or without overnight travel, as needed.
Qualifications
  • 2+ years of restaurant management experience.
  • Skilled in developing guest rapport.
  • Skilled in leading teams.
Benefits
  • Competitive Salary.
  • Quarterly Bonus.
  • Paid Time Off, including Paid Holidays, Personal Days, and Vacation.
  • 401(k).
  • Blue Cross Blue Shield Medical Insurance.
  • Dental and Vision Insurance.
  • Life, Accident Protection, and Critical Illness Insurance.
  • Domestic Partner Benefits.
  • Restaurant Discounts.
  • Employee Assistance Program, focusing on a commitment to mental health and wellness.

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