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Veterinary Clinic Receptionist

2 months ago

Rock Hill, South Carolina, United States Veterinary Practice Partners Full time
About the Role

We are seeking a highly skilled and compassionate Receptionist to join our team at Veterinary Practice Partners. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and their pets.

Responsibilities
  • Client Communication: Greet clients and their pets, complete the appointment sign-in process, and ensure a smooth and efficient experience.
  • Administrative Tasks: Assist with check-out, process payments, and manage client information using our practice management software system.
  • Phone and Email Support: Answer phone calls, respond to emails, and provide information to clients regarding appointments, services, and medication refills.
  • Reminders and Follow-ups: Make outbound calls to remind clients of upcoming appointments and provide important information about their pet's care.
  • Knowledge and Support: Stay up-to-date on common vaccination protocols, basic lab tests, and veterinary terminology to provide accurate information to clients.
  • Facility Maintenance: Assist with maintaining a clean and organized facility to ensure a great client experience.
Benefits
  • Competitive Salary: $15 - $16 per hour, based on skills, experience, and qualifications.
  • Comprehensive Benefits: Medical, dental, vision, and prescription drug benefits for you and eligible dependents.
  • Paid Time Off: Generous paid time off for full-time employees.
  • 401(k) Plan: Retirement savings plan with company match.
  • Continuing Education: Allowance for licensed technicians to pursue ongoing education and professional development.
  • Pet Benefits: Generous benefits for your furry friends.