Customer Service Representative

5 days ago


Atlanta, Georgia, United States SP Plus Corporation Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier - Driving. As a Cashier - Driving, you will be responsible for providing exceptional customer service, handling cash transactions, and ensuring the smooth operation of our parking services.

Key Responsibilities
  • Provide excellent customer service to clients and customers, responding to their needs and resolving any issues in a professional and courteous manner.
  • Operate a cash register, handling cash transactions, and making change as needed.
  • Count and reconcile cash at the beginning and end of each shift to ensure accuracy and security.
  • Collect and process payments from customers, issuing receipts and tickets as necessary.
  • Maintain a clean and organized workspace, adhering to company standards and policies.
  • Assist with resolving customer complaints and issues, escalating concerns to supervisors as needed.
  • Perform other duties as assigned by management, including maintaining inventory and supplies.
Requirements
  • High school diploma or equivalent required; up to one month of related experience or training may be considered.
  • Valid state-issued driver's license with a current address and acceptable driving record.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and supervisors.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to multitask.
Working Conditions

This is a full-time position, with a regular schedule and occasional overtime as needed. The employee will be required to work in a fast-paced environment, with frequent interactions with customers and colleagues.



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