Clerk/Technician

2 weeks ago

West Olive, United States Ottawa County, MI Full time
Job Summary

We are seeking a highly organized and detail-oriented Clerk/Technician to join our team at Ottawa County, MI. As a key member of our office staff, you will be responsible for processing vital records, providing exceptional customer service, and performing various administrative tasks.

Key Responsibilities
  • Process requests for vital records, including birth certificates, death certificates, and marriage licenses
  • Examine documents to ensure compliance with recording and indexing requirements
  • Prepare and type various forms and legal documents
  • Provide clerical support, including filing, sorting, and prioritizing incoming mail
  • Operate image scanning system to scan documents into a database
  • Assist customers in researching documents in electronic and digitized files
  • Perform routine bookkeeping tasks, including balancing accounts and collecting taxes and fees
  • Process Concealed Weapons Permits and collect application fees
  • Enter data into various computer systems
  • Respond to genealogy requests for information
  • Prepare agendas, minutes, records, and correspondence for boards or committees
Requirements
  • High school diploma or GED required, combined with some post-secondary training in business or a commercial field
  • Two years of general office experience in an office position requiring extensive public/customer contact
  • Good working knowledge of Michigan laws, policies, and procedures regarding processing and issuing of vital records
  • Good working knowledge of United States Department of State rules and regulations regarding processing and handling of passport applications
  • Fast and accurate keyboarding skills
  • Excellent customer service skills
  • Accurate mathematical skills
  • Working knowledge of privacy requirements related to court and vital records
  • Computer literacy and knowledge of word processing, spreadsheet, and database management applications
  • Knowledge of document imaging protocols and equipment operation
Working Conditions

This is a full-time, benefited position working out of the Fillmore Complex in West Olive, MI. Typical working hours are Monday-Friday, 8:00 a.m. to 5:00 p.m. Occasional travel to other County locations as needed.

Ottawa County is an Equal Opportunity Employer. This position is benefited and is subject to the Group T manual.

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