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Customer Service Associate

2 months ago

Fredericksburg, Virginia, United States Berea Health and Rehabilitation Full time

Berea Health and Rehabilitation - On-Demand Pay: Access Your Earnings Instantly

Seeking a Committed Individual with Exceptional Customer Service Abilities

Are you looking for a rewarding career? We offer a supportive environment that values your contributions and recognizes your efforts. Alongside competitive wages, we provide a comprehensive benefits package tailored to your needs.

Our Key Benefits Include:

  • On-Demand Pay: Get paid tomorrow for your work today
  • Weekly Pay Option Available
  • Flexible Full-Time or Part-Time Positions
  • Attractive Compensation
  • Extensive Benefits
  • Tuition Assistance for Career Advancement

POSITION OVERVIEW:

This role involves welcoming guests and members, managing phone communications, addressing inquiries, and delivering the service that clients expect. Additional administrative responsibilities will also be part of this position.

Qualifications & Requirements:

  • High school diploma or equivalent is mandatory.
  • Proficiency in computer usage is essential.
  • A friendly and approachable demeanor is required.
  • Effective communication skills in English, with the ability to follow both verbal and written instructions.
  • Strong interpersonal skills and attention to detail are necessary.
  • Capability to collaborate with supervisors, colleagues, and community staff.
  • Understanding of safety and sanitation protocols.
  • Willingness to work scheduled hours as per job requirements.
  • Must not pose a direct threat to the health and safety of others.

Experience:

  • Prior clerical experience and proficiency in handling calls are required.

Work Schedule & Compensation:

  • Opportunities for both Full-Time and Part-Time roles
  • Shifts required: Tuesdays and Thursdays, plus every other Friday, Saturday, and Sunday
  • Compensation: Based on experience

About Us:

We are dedicated to being a leader in the long-term care sector, operating across multiple states. Our commitment to the well-being of our residents and staff distinguishes us from others. From our innovative Scratch Kitchens to the Saber Foundation Employee Hardship program, we prioritize the care and attention of everyone we serve.

Benefits and Perks:

  • Eligibility for benefits begins the first of the month following 30 days of employment
  • Comprehensive benefits package including medical, dental, and vision coverage
  • 401K plan through Fidelity
  • Paid Time Off (PTO)
  • Educational and tuition support
  • Various discount programs available
  • Wellness initiatives offered through WebMD
  • Employee recognition programs
  • A culture focused on making an IMPACT

*Program details may vary by location. Please consult HR for facility-specific benefit plans.

We are an Equal Opportunity Employer. All individuals will have the opportunity to be considered for employment without regard to gender, race, color, national origin, religion, disability, age, military or veteran status, or any other characteristic protected by applicable laws.