Customer Service Branch Associate

1 day ago


Fredericksburg, Virginia, United States The Sherwin-Williams Company Full time
Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Branch Associate to join our team at The Sherwin-Williams Company. As a key member of our branch team, you will be responsible for receiving and preparing orders, safely moving, loading, and delivering products to our customers.

Key Responsibilities
  • Prepare orders for delivery or pickup according to schedule, ensuring accurate and timely completion.
  • Load and unload products from deliveries, maintaining a safe and efficient workflow.
  • Operate and maintain warehouse vehicles and equipment, adhering to company standards.
  • Provide exceptional customer service, assisting customers in person and over the phone with their needs and presenting relevant products and services.
  • Process sales transactions accurately and consistently, following company policies and procedures.
  • Deliver products to customers in a safe and timely manner, ensuring customer satisfaction.
  • Communicate and cooperate with supervisors and coworkers to achieve team goals and objectives.
  • Maintain a clean and safe working environment, optimizing space utilization and adhering to quality service standards.
Requirements
  • Must be at least 18 years of age and legally authorized to work in the country of employment.
  • Must have a valid, unrestricted Driver's License.
  • Must be able to retrieve material from shelves and floor stacks, lift and carry up to 50 lbs. frequently, and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, with or without reasonable accommodation.
Preferred Qualifications
  • High School diploma or GED.
  • At least one year of work experience using material handling equipment.
  • At least one year of work experience in customer service, retail, or sales.


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