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Customer Service Representative

2 months ago

Bonita Springs, Florida, United States Dex Imaging Full time
About Dex Imaging

Dex Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nation's largest independent provider of office technology, dedicated to delivering excellent customer service every time.

Job Summary

We are seeking a highly skilled and organized Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our clients and visitors, providing a positive and professional experience.

Key Responsibilities:
  • Greeting and Directing Guests: Greet visitors positively and professionally, providing them with a warm welcome and ensuring they are directed to the correct person or department.
  • Telephone and Administrative Support: Answer and accurately direct phone calls, take and relay messages, and provide information to callers. Perform administrative tasks as assigned, including updating spreadsheets and running reports.
  • Mail and Package Handling: Receive and sort mail and packages, and handle inbound and outbound mail, documents, and packages as necessary.
  • Office Supplies and Maintenance: Manage office supplies, ensuring that the reception area is well-stocked and organized.
  • Team Support: Provide administrative and clerical support to the team, including data entry, filing, and other tasks as requested.
Requirements:
  • Experience: Experience with Excel, Word, and Outlook is required.
  • Communication Skills: Strong verbal and written communication skills are essential for this role.
  • Attitude and Teamwork: A positive and professional attitude, with a strong focus on teamwork and attention to detail.
What We Offer:
  • Opportunities for Growth: We offer opportunities for career development and in-house training to help you grow and succeed in your role.
  • Company Culture: We celebrate our team members and provide a supportive and inclusive work environment.
  • Competitive Benefits: We offer competitive pay, full benefits, and a comprehensive employee recognition and rewards program.