Restaurant Host at MDRD
2 weeks ago
At Amway Grand Plaza Hotel, we are dedicated to delivering outstanding experiences for our patrons at every encounter. Become a part of our team and embark on a rewarding career journey.
This is a full-time opportunity with evening shifts, including weekend availability.
We provide a comprehensive benefits package that includes medical, dental, and vision insurance, 401K, DailyPay, paid time off, tuition assistance, complimentary downtown parking, free meals for employees, discounts at hotels and restaurants, and more.
ROLE SUMMARY
Oversee daily restaurant functions, greet guests, manage to-go orders, and uphold the service standards of Amway Grand Plaza.
KEY RESPONSIBILITIES
- Greet guests warmly and present the menu along with daily specials
- Ensure proper restaurant setup and breakdown
- Familiarize yourself with menu items, ingredients, and specials
- Offer suggestions for local events
- Comply with Health Department regulations
- Surpass guest expectations and provide exceptional service
- Complete cleaning tasks, participate in meetings, and maintain a positive demeanor
- Punctually report to work and follow attendance guidelines
- Address guest issues, manage costs, and monitor expenses
- Maintain cleanliness and adhere to safety protocols
- Participate in TIPS training and verify guest age
DAILY TASKS
- Responding to phone inquiries and processing orders
- Upholding guest service and departmental standards
- Monitoring food waste levels
- Ensuring restaurant cleanliness
- Participating in team meetings
- Following sustainability practices and Health Department specifications
- Working in assigned restaurant areas
- Performing additional duties as required
QUALIFICATIONS
Prior experience in a restaurant setting is necessary.
EDUCATION AND EXPERIENCE
A high school diploma or equivalent, along with relevant experience or training.
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