Patient Safety Director

4 weeks ago


Jacksonville, Florida, United States Memorial Hermann Health System Full time
Job Summary

We are seeking a highly skilled and experienced System Director of Patient Safety to join our team at Memorial Hermann Health System.

Key Responsibilities
  • Execute and integrate enterprise-wide patient safety programs.
  • Identify patient safety improvement opportunities through evidence-based clinical practices and statistical analysis.
  • Oversee and manage patient safety data collection, aggregation, and dissemination across the enterprise.
  • Establish and monitor patient safety measures in conjunction with hospital leadership and regional directors.
  • Lead and promote a culture of patient safety and high reliability practices across the enterprise.
  • Design and implement patient safety alerts, prompts, and tools across the organization.
  • Guide and support regional and local directors in daily patient safety operations and develop systems for optimal knowledge transfer and efficiency.
  • Refine and improve enterprise-wide processes to meet anticipated needs and requirements.
  • Direct short-term and long-term patient safety robust process improvement projects to continuously improve the patient safety program.
  • Direct communication and collaboration between stakeholders in patient safety strategies.
  • Provide oversight in the use of data to drive decisions, plan, develop, and implement patient safety improvement strategies.
  • Establish education on patient safety principles for physicians, managers, and staff.
  • Manage the day-to-day enterprise patient safety operational budget.
  • Ensure safe care to patients, staff, and visitors and adhere to Memorial Hermann policies and procedures.
  • Promote individual professional growth and development and support department-based goals.
  • Demonstrate commitment to caring for every member of our community by creating compassionate and personalized experiences.
Requirements
  • Master's Degree in healthcare or business-related field/discipline.
  • Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) required.
  • Five years' leadership experience and five years' experience in patient safety programs required.
  • Three years' experience in robust process improvement methodologies and statistical analysis preferred.
  • Experience in Regulatory Compliance activities (TJC, CMS, and TDSHS) preferred.
  • Self-motivated, proven communication skills, and ability to manage up.
  • Background in business planning and targeted outcomes.
  • Knowledge in event reporting systems, platform enhancement, and data analysis optimization.
  • Demonstrated effective working relationships with Executives, Physicians, Directors, and staff.
  • Ability to serve as liaison to external regulatory and sanctioned reporting agencies.
  • Excellent written, verbal, and presentation skills.
  • Knowledge of evidence-based practice guidelines for clinical care and patient safety.
  • Ability to work collaboratively with Healthcare professionals at all levels.


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