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Customer Service Representative

4 weeks ago

Athens, Texas, United States Associated Veterinary Partners Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Syler Veterinary Clinic. As a key member of our front desk staff, you will be responsible for providing exceptional customer service to our clients and their pets.

Responsibilities:

  • Provide warm and friendly service to clients both over the phone and in person.
  • Schedule appointments and manage the clinic's calendar.
  • Handle client inquiries and provide accurate information about our services and treatments.
  • Process payments and manage financial transactions.
  • Maintain accurate and organized client and patient records.
  • Educate pet owners on clinic policies and wellness care.
  • Ensure the reception and waiting areas are tidy and welcoming.
  • Assist in other administrative duties as needed.

Why Work with Us:

  • Competitive compensation package.
  • Health, vision, and dental insurance.
  • Opportunities for professional growth and development.
  • Supportive team environment that values communication and collaboration.
  • Paid time off and flexible scheduling.

About Associated Veterinary Partners:

Syler Veterinary Clinic is proudly affiliated with Associated Veterinary Partners (AVP), a group that supports veterinary practices by providing resources and fostering environments where good medicine and effective client communication are prioritized. AVP also emphasizes the importance of professional growth and well-being through its support of Not One More Vet (NOMV).