Patient Care Coordinator- Specialty Pharmacy, KOP
4 weeks ago
We are seeking a highly skilled Patient Care Coordinator- Specialty Pharmacy to join our team at Jefferson Health. This role will be responsible for handling a broad variety of interactions with clients, providers, payers, and manufacturers critical to the services provided by the Specialty Pharmacy.
Key Responsibilities- Handle incoming and outgoing client and patient interactions and follow through and resolution of customer inquiries.
- Interact with a diverse patient base to ascertain the reason for the interaction and assist the client with their inquiry, concerns or problems with a focus on first call resolution.
- Demonstrate commitment to service and follow-through.
- Follow departmental protocols to ensure patient safety and accurate data entry.
- Minimum 3+ years experience in customer service role.
- 1+ years experience in a specialty pharmacy, hospital, health insurance company, benefits department or other related healthcare environment.
- Proficient in the use of computers and Microsoft applications.
- Experience with clinical software systems; Specialty Medications and Medicare billing is highly preferred.
Jefferson Health is a dynamic university and health system with broad reach across the Delaware Valley. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.
We are committed to providing equal access to employment and values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.
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Patient Care Coordinator
4 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleWe are seeking a highly skilled Patient Care Coordinator to join our Specialty Pharmacy team at Jefferson Health. As a key member of our team, you will play a critical role in providing exceptional patient care and support to our clients.Key ResponsibilitiesHandle a broad range of interactions with clients, providers, payers, and manufacturers...
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Specialty Pharmacy Representative
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Specialty Pharmacy Administrative Assistant II
4 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAt Jefferson Health, we are committed to providing exceptional care to our patients. As a Specialty Pharmacy Administrative Assistant II, you will play a vital role in ensuring the smooth operation of our pharmacy department. Your primary function will be to provide receptionist and front desk duties, including coordinating pharmacy and office activities,...
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Ventricular Assist Device Program Coordinator
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