Patient Care Coordinator
1 month ago
We are seeking a highly skilled Patient Care Coordinator to join our Specialty Pharmacy team at Jefferson Health. As a key member of our team, you will play a critical role in providing exceptional patient care and support to our clients.
Key Responsibilities- Handle a broad range of interactions with clients, providers, payers, and manufacturers to ensure seamless delivery of services.
- Provide timely and effective resolution of customer inquiries, ensuring first-call resolution and excellent patient satisfaction.
- Collaborate with internal departments and external entities to resolve customer issues, including billing, logistics, insurance coverage, and manufacturer copay card programs.
- Accurately research and document all interactions within the Electronic Medical Record (EMR) per departmental policy and guidance.
- Access EMR and other software to answer, coordinate, track, and monitor interactions across multiple channels of communication.
- 3+ years of experience in a customer service role, with 1+ year in a specialty pharmacy, hospital, health insurance company, benefits department, or other related healthcare environment.
- Proficient in the use of computers and Microsoft applications, with the ability to type 35 wpm.
- Experience with clinical software systems, including Specialty Medications and Medicare billing, is highly preferred.
- Ability to communicate professionally and efficiently in both written and verbal format with patients, physicians, payers, and clinical staff in-person and on the phone.
- Flexibility to adapt to changes in the departmental needs, including offering assistance to other team members, adjusting assignments, etc.
- Detailed-oriented with excellent organization skills, ability to learn quickly, solve problems, and make informed educated decisions.
- Ability to adapt in a dynamic work environment and handle difficult conversations in a professional and caring manner.
Nationally ranked, Jefferson Health is reimagining healthcare and higher education to create unparalleled value. With a commitment to providing exceptional patient care and advancing the field of medicine, we are dedicated to making a positive impact on the lives of our patients and the communities we serve.
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Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryWe are seeking a highly skilled Patient Care Coordinator- Specialty Pharmacy to join our team at Jefferson Health. This role will be responsible for handling a broad variety of interactions with clients, providers, payers, and manufacturers critical to the services provided by the Specialty Pharmacy.Key ResponsibilitiesHandle incoming and outgoing...
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Nurse Care Coordinator
4 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryAs a Case Manager RN at Jefferson Health, you will play a critical role in coordinating care for patients and families. Your expertise will ensure seamless transitions between healthcare settings, promoting efficient patient progress and safe discharge plans.Key ResponsibilitiesAdvocate for patients and families throughout the care...
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Patient Care Specialist
4 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryJefferson Health is seeking a skilled Patient Care Technician to join our team. As a Patient Care Technician, you will play a vital role in providing high-quality patient care and support to our patients and families.Key ResponsibilitiesPerform assigned nursing procedures to ensure patient comfort and well-beingMaintain accurate and up-to-date...
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Patient Care Specialist
1 month ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryJefferson Health is seeking a Patient Care Technician to join our team. As a Patient Care Technician, you will play a vital role in providing direct bedside care to patients, ensuring their comfort and well-being. This is an excellent opportunity to make a difference in the lives of our patients and contribute to the mission of improving lives.Key...
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Patient Care Technician
1 month ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleWe are seeking a skilled Patient Care Tech to join our team at Jefferson Health. As a Patient Care Tech, you will play a vital role in providing high-quality patient care and support to our patients and families.Key ResponsibilitiesProvide direct bedside care to patients, including performing assigned nursing procedures and maintaining accurate...
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Patient Care Technician
3 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timePatient Care Tech Role OverviewAt Jefferson Health, we're seeking a skilled Patient Care Tech to join our team. As a key member of our healthcare team, you'll provide direct bedside care to patients, performing assigned nursing procedures for their comfort and well-being. Your responsibilities will include maintaining accurate documentation, assisting...
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Staffing Coordinator
1 month ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeStaffing Coordinator Role at Jefferson HealthAs a Staffing Coordinator at Jefferson Health, you will play a vital role in supporting the mission of improving lives. With over 42,000 employees, we are the second-largest employer in Philadelphia and the largest health system in the region.Key Responsibilities:Collect and maintain staff availability schedules...
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Patient Access Registration Representative
3 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryJefferson Health is seeking a highly skilled Patient Access Registration Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring a smooth registration process for our patients.Key ResponsibilitiesProvide excellent customer service to patients and families,...
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Ventricular Assist Device Program Coordinator
4 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryAs a key member of the Ventricular Assist Device Program at Jefferson Health, the VAD Coordinator plays a critical role in the development and growth of the program. This role provides clinical expertise for patients with heart failure requiring ventricular assist device placement through all phases of care in the inpatient and outpatient setting....
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Radiology Scheduling Coordinator
4 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Radiology Scheduling Coordinator to join our team at Jefferson Health. As a key member of our scheduling team, you will be responsible for efficiently and accurately scheduling appointments, registering patients, and coordinating orders and referrals.Key ResponsibilitiesSchedule patient...
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Nurse Practitioner
4 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAt Jefferson Health, we're seeking a dedicated Staff Nurse to join our team of healthcare professionals. As a Staff Nurse, you will be responsible for providing high-quality patient care and contributing to the overall success of our healthcare system.Key Responsibilities:Deliver patient-centered care, prioritizing the needs of our patients and their...
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Nurse Practitioner
4 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAt Jefferson Health, we're seeking a dedicated Staff Nurse to join our team of healthcare professionals. As a Staff Nurse, you'll play a vital role in providing high-quality patient care and contributing to the success of our organization.Key Responsibilities:Deliver exceptional patient care, adhering to the highest standards of nursing practice.Collaborate...
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Ventricular Assist Device Program Coordinator
4 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryAs a key member of the Jefferson Health team, the VAD Coordinator will play a vital role in the development and growth of the Ventricular Assist Device Program. Reporting to the Clinical Director, this role will provide clinical expertise for patients with heart failure requiring ventricular assist device placement through all phases of care in...
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Clinical Operations Assistant
4 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeThe Clinical Operations Assistant plays a vital role in the healthcare team, providing high-quality patient care as assigned by a licensed independent provider or a Registered Nurse. This position requires strong communication and interpersonal skills, with the ability to develop relationships with patients, families, and colleagues.Key responsibilities...
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Clinical Operations Assistant
4 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeThe Clinical Operations Assistant plays a vital role in the healthcare team, providing high-quality patient care and support services. Key responsibilities include participating in direct and indirect patient care, health maintenance, patient instruction, and collaborative planning and rehabilitation within the scope of practice and consistent with education...
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Patient Care Tech
4 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timePatient Care Tech OpportunityAt Jefferson Health, we're seeking a skilled Patient Care Tech to join our team in the Brain Injury Unit. As a Patient Care Tech, you'll provide direct bedside care to patients, performing assigned nursing procedures and maintaining accurate documentation. About the UnitThe Moss-Magee Rehab Elkins Park Brain Injury Unit is a...
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Patient Access Representative
4 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob Summary:As a Patient Access Representative at Jefferson Health, you will play a critical role in ensuring the efficient and orderly admission of patients. Your primary function will be to register patients seeking treatment or care at our Medical Center, primarily outpatient services, admission, and ambulatory surgical services. You will create a patient...
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Patient Access Representative
4 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob Summary:As a Patient Access Representative at Jefferson Health, you will play a critical role in ensuring the efficient and orderly admission of patients seeking treatment and care at our Medical Center. Your primary function will be to register patients, primarily for outpatient services, admission, and ambulatory surgical services.Key...
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Nurse Care Specialist
4 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleAt Jefferson Health, we are seeking a dedicated and compassionate Registered Nurse to join our team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and promoting a positive patient experience.Key ResponsibilitiesDevelop and implement individualized nursing plans of care that prioritize...
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Patient Access Representative
4 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob Title: Patient Access RepresentativeAt Jefferson Health, we are seeking a highly skilled and detail-oriented Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring that patients receive high-quality care by accurately and efficiently registering patients for medical services.Key...