SQC Technical Product Owner

3 days ago


Atlanta, Georgia, United States Chick-fil-A Full time
Job Summary

We are seeking a highly skilled SQC Technical Product Owner to join our team at Chick-fil-A. This role will be responsible for leading and owning system enhancements and improvements, partnering with stakeholders to define and validate integration touchpoints, and providing 2nd-level operational support for Environmental Health and Safety and Quality Assurance Systems.

Key Responsibilities
  • Lead and own system enhancements and improvements based on business needs and requirements
  • Partner with stakeholders to define and validate new and existing integration touchpoints
  • Provide 2nd-level operational support for Environmental Health and Safety and Quality Assurance Systems
  • Develop business case documentation and financial justification for initiatives
  • Lead and execute testing phases for implementations
  • Manage simultaneous projects across entities to coordinate implementation and delivery of tasks
Requirements
  • 8+ years of experience in an IT Business Analyst or related role
  • 8+ years of experience with Environmental Health and Safety (EHS), Quality Management (QM), and Learning and Development systems
  • Excellent business communication and presentation skills
  • Ability to effectively coordinate multiple projects involving multiple entities, departments, and external consulting teams
Preferred Qualifications
  • Cloud-based Enterprise System experience
  • 10+ years of experience with Environmental Health and Safety (EHS), Quality Management (QM), and Learning and Development Systems in a manufacturing and/or distribution environment
  • 10+ years of configuration and support of Environmental Health and Safety (EHS), Quality Management (QM), and Learning and Development Systems
Travel Requirements

20% travel required

Education

Bachelor's degree in Supply Chain, Computer Science, Business Administration, Industrial Engineering, or related field



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