Air Travel Specialist

4 weeks ago


Burnsville, Minnesota, United States Fly My Group Full time
Job Summary

Fly My Group is a leading provider of group and individual airfare services. We are seeking a highly motivated and organized Air Travel Specialist to join our team in Burnsville, MN and Bozeman, MT offices.

Key Responsibilities
  • Build strong relationships with clients by booking, selling, and managing group airfare from beginning to end
  • Negotiate competitive group airfare rates and terms
  • Effectively and quickly communicate and manage group bookings, deadlines, and invoices
  • Price shop and monitor every group for better fares and itineraries
  • Provide exceptional customer service to clients over the phone and through email
  • Develop and maintain strong relationships with customers by anticipating and effectively responding to service issues and requests
  • Contribute to a supportive team environment and contribute with a positive attitude
  • Other duties as assigned that positively impact our customers and company
Requirements
  • Excellent mathematical and problem-solving skills
  • Strong understanding of email (GMAIL), Microsoft, and other online business computing tools
  • Previous successful customer service experience
  • Ability to thrive in a team environment and communicate effectively with clients, peers, and management
  • Ability to stay organized, prioritize, and manage multiple projects and deadlines simultaneously
  • Experience using a Global Distribution System (GDS) is preferred, but not required
What We Offer
  • Competitive compensation
  • Opportunity to travel and travel work perks
  • Supportive and fun company culture
  • Exciting growth opportunities
  • Bonus pay opportunities
Benefits
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) & 401(k) Matching
  • Paid Parental Leave
  • Paid Time Off & Company-Paid Holidays
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability


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