Retail Store Operations Manager

1 month ago


Syracuse, New York, United States UNTUCKit Full time
Job Title: Store Manager

At UNTUCKit, we're seeking a seasoned Retail Store Manager to lead our Syracuse store. As a key member of our team, you'll be responsible for driving sales revenue, building a high-performing team, and delivering exceptional customer service.

Key Responsibilities:
  • Lead by example, embodying our UNTUCKit CORE values: Be Kind, Own It, Work Together, Communicate, Mentor, and HAVE FUN.
  • Champion employee development through partnerships with direct supervisors.
  • Create a cohesive work environment that inspires engagement and motivates team members.
  • Train, coach, and develop team members using UNTUCKit University training tools and resources.
  • Adapt to our unique selling culture and drive sales revenue.
  • Manage and motivate staff to achieve maximum performance.
  • Effectively delegate tasks to team members.
  • Lead the store team to deliver exceptional customer service.
  • Control inventory levels and provide feedback to corporate partners on trends.
  • Empower Assistant Managers to manage visual operations and provide guidance.
  • Have strong knowledge of multi-channel POS Systems.
  • Attract, hire, and retain a diverse team of top talent.
  • Manage all aspects of operational compliance within the store.
  • Accurately track store budgets and manage ordering procedures.
  • Analyze sales and expense reports.
  • Network within your market and keep corporate partners informed of local trends.
  • Take on additional responsibilities from market managers as needed.
Requirements:
  • Proven experience as a retail manager.
  • Knowledge of retail management best practices.
  • Outstanding communication and interpersonal abilities.
  • Excellent organization and leadership skills.
  • Growth and development mindset with strong business acumen.
  • Flexibility to adapt to changing priorities quickly.
  • Excellent knowledge of retail point of sale systems.
  • Proficient in Apple technology, G-Suite, and Multi-channel POS systems.
  • BS/BA in business administration, sales, or relevant field (preferred).
  • Ability to work independently in the store.
  • Flexible scheduling and availability to work retail hours, including days, evenings, weekends, and holidays.
  • Hour expectation: 40 hours/week, 5 days a week.
Benefits:
  • Health Care Plan (Medical, Dental & Vision).
  • Retirement Plan (401k).
  • Life Insurance (Basic, Voluntary & AD&D).
  • Paid Time Off (vacation and public holidays).
  • Short Term & Long Term Disability.
  • Training & Development.
  • Casual working environment.
  • Wellness Resources.
  • Pay Range: $62,400-$70,000 base annual salary.


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