Retail Store Operations Manager
1 month ago
At UNTUCKit, we're seeking a seasoned Retail Store Manager to lead our Syracuse store. As a key member of our team, you'll be responsible for driving sales revenue, building a high-performing team, and delivering exceptional customer service.
Key Responsibilities:- Lead by example, embodying our UNTUCKit CORE values: Be Kind, Own It, Work Together, Communicate, Mentor, and HAVE FUN.
- Champion employee development through partnerships with direct supervisors.
- Create a cohesive work environment that inspires engagement and motivates team members.
- Train, coach, and develop team members using UNTUCKit University training tools and resources.
- Adapt to our unique selling culture and drive sales revenue.
- Manage and motivate staff to achieve maximum performance.
- Effectively delegate tasks to team members.
- Lead the store team to deliver exceptional customer service.
- Control inventory levels and provide feedback to corporate partners on trends.
- Empower Assistant Managers to manage visual operations and provide guidance.
- Have strong knowledge of multi-channel POS Systems.
- Attract, hire, and retain a diverse team of top talent.
- Manage all aspects of operational compliance within the store.
- Accurately track store budgets and manage ordering procedures.
- Analyze sales and expense reports.
- Network within your market and keep corporate partners informed of local trends.
- Take on additional responsibilities from market managers as needed.
- Proven experience as a retail manager.
- Knowledge of retail management best practices.
- Outstanding communication and interpersonal abilities.
- Excellent organization and leadership skills.
- Growth and development mindset with strong business acumen.
- Flexibility to adapt to changing priorities quickly.
- Excellent knowledge of retail point of sale systems.
- Proficient in Apple technology, G-Suite, and Multi-channel POS systems.
- BS/BA in business administration, sales, or relevant field (preferred).
- Ability to work independently in the store.
- Flexible scheduling and availability to work retail hours, including days, evenings, weekends, and holidays.
- Hour expectation: 40 hours/week, 5 days a week.
- Health Care Plan (Medical, Dental & Vision).
- Retirement Plan (401k).
- Life Insurance (Basic, Voluntary & AD&D).
- Paid Time Off (vacation and public holidays).
- Short Term & Long Term Disability.
- Training & Development.
- Casual working environment.
- Wellness Resources.
- Pay Range: $62,400-$70,000 base annual salary.
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