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Retail Department Manager General Merchandise Position

4 weeks ago


Syracuse, New York, United States Barnes & Noble Education Full time

Job Summary

Barnes & Noble Education is seeking a highly skilled Department Manager to join our team in the General Merchandise department. As a key member of our management team, you will be responsible for supporting all store operations and departments, ensuring the appeal of our displays and the availability of merchandise.

Key Responsibilities

  • Maintain a presence on the sales floor and a working knowledge of all departments to greet customers, answer questions, recommend products and/or services, help locate or obtain materials, and provide daily support, direction, and guidance to team members.
  • Ability to use department specific technology such as CORE or Intrepid to answer questions, recommend products, place orders, locate items, search inventory, or meet customer needs.
  • Maintain an appealing and clean sales floor, hang, fold, shelve, peg merchandise to a particular standard using a planogram or general merchandising guidelines.
  • Assist with processing sales transactions involving cash, credit, or financial aid payments.

Requirements

  • 2+ years experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
  • High school diploma/GED required.
  • Outstanding customer service skills to match customers to products that meet their needs.
  • Basic reading, writing and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Strong interpersonal, communication, and problem solving skills.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.

Benefits

  • Get paid sooner Daily Pay earned wage access is available to all store employees.
  • Employee Discount.
  • Paid sick time (accrued based on time worked).
  • Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period).
  • Commuter Benefits.

Working Conditions

  • Frequent movement within the store to access various departments, areas, and/or products.
  • Ability to remain in a stationary position for extended periods.
  • Frequent lifting.
  • Occasional reaching, stooping, kneeling, crouching, and climbing ladders.

Pay Information

Full-time Department Manager-General Merchandise pay range $26.90/hour.

Equal Employment Opportunity

Barnes & Noble Education is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.