Software Asset Management Professional

4 weeks ago


Oak Park, Illinois, United States ITR Full time
Job Summary

We are seeking a highly skilled Software Asset Management Specialist to join our team at ITR. The ideal candidate will have a strong background in software management, monitoring, and deployment, as well as experience with cloud/virtualization/containerization technologies.

Key Responsibilities
  • Act as the subject matter expert for software landscape at client
  • Gather, collate, and present complex data sets to various audiences
  • Mature software lifecycle management, deployment, monitoring, and acquisition
  • Work closely with Procurement for contract negotiations related to software licensing
  • Assist client leadership and users in learning and understanding software compliance and risks
Requirements
  • Knowledge of software management monitoring and management options for each operating system platform
  • Understanding of Cloud/Virtualization/Containerization technologies
  • Experience in security vulnerability assessment and remediation using industry standard tools
  • Ability to learn and maintain updated knowledge of various Tier 1 vendor license models and interpret software contracts/EULA's
Measures of Success
  • Manage and minimize risks related to non-standardization, vulnerabilities, and IT software licensing complexities
  • Improve the simplification for acquiring common software assets, building a strong portfolio for the client community
  • Begin to centrally manage software assets from disparate groups that manage it now
  • Through ROI measures, mature the program justifying its growth to IT leadership
Behaviors and Traits Required for Success
  • Demonstrate leadership and active participation in inter-company collaborations
  • Maintain an understanding of changing technologies, risks, and potential impacts
  • An understanding and practical experience in an operational IT organization, with experience in robust testing and change control procedures
  • Willingness to evaluate processes and procedures and suggest constructive paths for improvement in business and technical processes
  • Ability to work both independently and as a strong team contributor
  • Strong customer relationship skills and willingness to lead customers through successful, challenging projects
  • Willingness to follow up with end users and support staff concerning issues
  • Strong commitment to ethical and professional values
  • Maintains compliance with environmental, safety, health, and quality standards
  • Strong quantitative, analytical, problem-solving skills, including the ability to accumulate, organize, and assimilate large amounts of information
  • Ability to work with a diverse team and help influence/drive change across functional boundaries
Experience
  • Certifications in Software Asset Management is a plus and/or experience in ITAM/ITSM solutions
  • Experience with Flexera FlexNet Manager, App Portal, and/or Data Platform or ServiceNow SAM
  • A bachelor's degree in a computer, engineering, or science-related discipline is preferred. However, practical experience is more important than educational background, particularly for candidates with eight or more years of practical experience


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