License Specialist II, Regional Operations
4 weeks ago
**Job Summary**
TEXAS DEPARTMENT OF PUBLIC SAFETY is seeking a highly skilled License Specialist II, Regional Operations to join our team. As a License Specialist II, you will be responsible for performing moderately complex licensing and permitting work in a Regional Operations Field office of the Driver License Division.
**Key Responsibilities**
- Receiving and reviewing license and permit applications; ensuring compliance with applicable policies, administrative codes, and statutes;
- Communicating with external and internal customers; and approving license and permit applications;
- Meets and screens applicants, administers written and visual tests, prepares application forms and collects license application fees;
- Answers general information questions pertaining to driver license laws and driver licensing procedures, safety responsibility laws and procedures, other Department services and services available at other state agencies, and traffic laws;
- Receives and responds to telephone inquiries from the general public;
- Works under general supervision, with limited latitude for the use of initiative and independent judgement;
**Requirements**
- Graduation from a standard senior high school or the equivalent;
- Minimum of one (1) year of general office, volunteer, or customer service experience;
- Cash handling experience is preferred but not required;
- Valid driver license required;
- Certification as a Commercial Knowledge Examiner (CKE) is required;
**Working Conditions**
The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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