Health Club Operations Coordinator

5 days ago


Topeka, Kansas, United States Genesis Health Clubs Full time
Job Title: Member Services Representative

Job Summary:

We are seeking a highly organized and customer-focused Member Services Representative to join our team at Genesis Health Clubs. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our club, providing exceptional customer service, and maintaining accurate records.

Key Responsibilities:

  • Manage membership records and accounts, including data entry and updates
  • Provide exceptional customer service to members and potential members, responding to inquiries and resolving issues in a timely and professional manner
  • Process daily payments and maintain accurate records of financial transactions
  • Assist with billing statements, notifications, and collections of past due accounts
  • Attend staff and club meetings and events, representing the club in a professional and positive manner
  • Comply with the Genesis Health Club staff policy handbook and maintain a professional demeanor at all times

Requirements:

  • Minimum 1 year of experience in a customer service or membership operations role
  • Basic math aptitude and working proficiency in a Windows environment
  • High School Diploma or equivalent

What We Offer:

Genesis Health Clubs offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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