Health Club Operations Coordinator
5 days ago
Job Summary:
We are seeking a highly organized and customer-focused Member Services Representative to join our team at Genesis Health Clubs. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our club, providing exceptional customer service, and maintaining accurate records.
Key Responsibilities:
- Manage membership records and accounts, including data entry and updates
- Provide exceptional customer service to members and potential members, responding to inquiries and resolving issues in a timely and professional manner
- Process daily payments and maintain accurate records of financial transactions
- Assist with billing statements, notifications, and collections of past due accounts
- Attend staff and club meetings and events, representing the club in a professional and positive manner
- Comply with the Genesis Health Club staff policy handbook and maintain a professional demeanor at all times
Requirements:
- Minimum 1 year of experience in a customer service or membership operations role
- Basic math aptitude and working proficiency in a Windows environment
- High School Diploma or equivalent
What We Offer:
Genesis Health Clubs offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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