Front Office Financial Analyst

1 week ago


Phoenix, Arizona, United States Hilton Garden Inn Phoenix Airport North Full time

Job Summary: The Night Auditor is responsible for performing daily audits and close of day reports for the hotel's Front Office. This role involves organizing and verifying information, identifying discrepancies, posting accounts, and distributing daily reports. As the primary contact for guests between 11 PM and 7 AM, the Night Auditor will greet guests at the Front Desk, process check-in and check-out transactions, and provide exceptional customer service.

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Responsibilities:

  • Greet guests with a friendly welcome and complete registration by inputting information into the computer system.
  • Follow specified procedures to audit shift closing, produce accurate reports, and handle cash transactions.
  • Maintain a daily balance of house accounts, reconcile cashiers reports, and balance room revenue, food and beverage revenue, and guest and house accounts.
  • Assist in preparing Management and Accounting reports and transmit supporting documents.
  • Perform other Front Desk duties, such as booking reservations, answering phone calls, wake-up calls, and providing guest messages.


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