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Customer Technology Advisor

2 months ago

Albuquerque, New Mexico, United States Best Buy Full time

Position Overview:
As a Customer Technology Advisor in our electronics division, you will interact with customers to identify their requirements, preferences, and budget while offering knowledgeable guidance and suggestions.

Your Responsibilities:
- Assist customers in the electronics division, meeting both team and individual sales objectives.
- Stay updated on technological advancements and product launches through ongoing education and training.
- Address customer inquiries, concerns, and returns with professionalism, ensuring a positive shopping experience.
- Implement effective time management techniques to prioritize daily tasks and responsibilities.
- Maintain the department's merchandising standards and readiness to assist customers.
- Mentor fellow sales associates on strategies for success in the category.

Basic Qualifications:
- Ability to thrive in a dynamic, team-oriented environment.
- Flexibility to work a schedule that accommodates your availability, including weekends, evenings, and holidays.

What We Offer:
We are dedicated to supporting our employees' well-being both professionally and personally. Our comprehensive benefits package includes:
- Competitive compensation
- Generous employee discounts
- Financial savings and retirement options
- Resources for physical and mental health support.

About Us:
As part of the Best Buy family, you will contribute to our mission of enhancing lives through technology. We strive to personalize tech solutions for every life stage — in our stores, online, and in customers' homes.

Our culture emphasizes the importance of supporting and valuing our exceptional employees who make our mission possible. We are committed to fostering a workplace where you can explore unique career opportunities and bring your authentic self to work.

Best Buy is an equal opportunity employer.