Department Head

2 weeks ago


Seymour, United States Gillman Home Center Full time
Job Summary

The Department Head position at Gillman Home Center is a key role that requires a strong focus on customer service, teamwork, and attention to detail. As a Department Head, you will be responsible for providing excellent customer service, maintaining a safe and organized work environment, and ensuring that all products in the department are stocked properly.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized work environment, ensuring that all products are properly stocked and faced.
  • Monitor and adjust inventory levels, ordering products as needed and completing purchase orders and related paperwork.
  • Perform opening and closing store duties, including cleaning common areas and maintaining store appearance.
  • Assist with other departments as needed, providing support and coverage during peak periods.
  • Follow all company policies and procedures, ensuring compliance with safety and security protocols.
Requirements
  • High School Diploma or equivalent required.
  • 2+ years of customer service experience, with a focus on retail and sales.
  • 1+ year of experience in a supervisory or leadership role, with a focus on team management and development.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to lift up to 20 lbs and stand for prolonged periods, with a focus on maintaining a safe and healthy work environment.
Benefits
  • Medical, dental, and vision insurance.
  • 401(k) plan with employer contribution.
  • Company-paid life insurance.
  • Employee discount program.
  • Vacation time and paid holidays.

Gillman Home Center is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.


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