Customer Service Coordinator
6 days ago
As a Guest Service Associate at MacCall Management, LLC, you will play a key role in ensuring that our guests have an exceptional experience. You will be the first point of contact for many of our guests, and your ability to provide friendly and efficient service will set the tone for their entire stay. Here are some of the key responsibilities of this role:
Main Responsibilities:
- Check-in and check-out guests in a timely and accurate manner
- Respond to guest inquiries and resolve any issues or concerns in a professional and courteous manner
- Maintain a high level of knowledge about our property and local area to answer guest questions and make recommendations
- Work effectively with other departments to ensure seamless delivery of services to our guests
Requirements:
- Previous experience in a customer-facing role is required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Knowledge of local attractions and amenities is a plus
Benefits:
- Competitive hourly rate of $16.50 per hour
- Paid holidays
- $800 referral bonus
Contact Information:
For more information or to apply, please visit our website.
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