Customer Service Coordinator
2 days ago
We are seeking an experienced and highly organized Customer Service Representative to join our team at Pasta Montana LLC. This role will be responsible for providing exceptional customer service, ensuring accurate order fulfillment, and maintaining a positive work atmosphere.
The ideal candidate will have 3 years of office experience and 1 year of customer service experience. They should possess excellent communication skills, both written and verbal, as well as the ability to learn manufacturing processes and quality control procedures.
About the Job Description
The Customer Service Representative is responsible for receiving and accurately entering all customer orders into our computer system. They will coordinate delivery/pickup dates with our Transportation Manager, respond to customer inquiries in a timely manner, and communicate with third-party warehouses regarding order processing.
This role also involves interacting daily with customers, brokers, sales, and warehouse personnel, as well as providing support and information to our Sales Department. The successful candidate will have strong organizational skills, the ability to multitask, and excellent judgment.
About the Required Skills and Qualifications
To be considered for this role, candidates must have a minimum of 2 years' post-secondary education in business or equivalent qualifications. They should also possess strong data entry experience and excellent mathematical and analytical skills.
About the Benefits
Pasta Montana LLC offers a competitive salary range of $40,000 - $60,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.
About the Company Overview
Pasta Montana LLC is a leading manufacturer of high-quality pasta products. Our company values teamwork, innovation, and customer satisfaction, and we strive to maintain a positive work atmosphere through open communication and respect.
About the Salary
The estimated annual salary for this role is between $50,000 and $65,000, based on industry standards and local market conditions.
About the Location
Pasta Montana LLC is headquartered in [Location], offering a unique blend of urban and natural environments. Our facility is easily accessible by car and public transportation, making it an ideal location for those who value work-life balance.
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