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Lead Technician for Glass Installation and Service

2 months ago


Augusta, Maine, United States US LBM Holdings LLC Full time

Company Overview:
Established in 1951, US LBM Holdings LLC is a prominent distributor of a wide range of specialized building materials, including engineered lumber, wallboard, roofing, siding, decking, custom glass, windows, and doors. We cater to professional homebuilders, contractors, and commercial builders from various locations.

Position Summary:
The Glass Install and Service Lead is responsible for overseeing the activities of Glass Install and Service Technicians. This role combines hands-on work with leadership responsibilities, ensuring that the installation and service processes are executed efficiently and effectively.

Key Responsibilities:
- Follow directives from management regarding the installation of materials.
- Collaborate with fellow installers to complete assigned projects.
- Adhere to manufacturer guidelines and warranty stipulations during installations.
- Accurately track time and materials for each project.
- Maintain equipment in optimal condition and report any issues to the supervisor.
- Operate all tools and machinery safely and responsibly.
- Uphold company policies and procedures.
- Deliver exceptional customer service.
- Participate in training sessions to stay updated on new technologies and installation methods.
- Engage in cross-training to broaden skills and knowledge.

Leadership Criteria:
- Direct the work of a small team of fewer than 10 associates.
- Assign tasks and responsibilities effectively.
- Demonstrate expertise in advanced installation and service processes.

Qualifications:
- Education: High School Diploma or GED is required.
- Experience: Prior experience in glass installation is preferred, along with 1-3 years in access control gate and fencing installation/service.

Skills and Abilities:
- Proficient in using measuring tools and other necessary equipment for installations.
- Strong interpersonal, verbal, and written communication skills.
- Ability to follow detailed instructions and work collaboratively.
- Availability for overtime as required.
- Excellent teamwork and customer relationship skills.

Physical Demands:
- Frequent standing, walking, and lifting.
- Constant handling, pushing, pulling, and climbing.
- Ability to work in various environmental conditions, including extreme temperatures and humidity.

Travel Requirements:
- Willingness to travel as necessary.

US LBM Holdings LLC is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, veteran status, or any other legally protected status.