Vacation Sales Manager Role
6 days ago
This is an exciting opportunity to lead and maintain a high-performing sales team in a fun working environment. As a Sales Manager, you will be responsible for staffing, developing, and leading a highly impactful forward-facing sales team of 4-6 Sales Representatives that will engage with potential customers to generate leads and sell vacation packages.
Key Responsibilities:
- Recruit, hire, train, schedule, coach, and motivate sales associates.
- Maintain appropriate staffing levels in accordance with operating hours.
- Maintain inventory of and place orders for all necessary collateral, including lead slips, pitch cards, maps, etc.
- Take over and/or enter sales for an associate struggling to close and train them on how to handle objections and close sales.
- Review all Medallia Package Sales Surveys and respond to any Customer Care Agents requests about Sales Alerts.
- Immediately report all customer service issues to the VP, Retail Marketing / Regional Director of Marketing.
- Meet or exceed budgetary responsibilities as it relates to the generation of Leads and selling OPC Tours and Vacation Packages.
- Accurately track and process payroll, collect and maintain sales associates' hours on timesheets, and submit to HR within the payroll deadlines.
- Complete and submit new hire onboarding paperwork as required by Human Resources.
- Follow company policies and procedures, including ethics and compliance, and ensure the company-approved method of selling is being trained on and utilized.
Requirements:
- Sales or Marketing experience is required. Previous Management experience is preferred. Sales Management experience is a plus.
- Knowledge and understanding of the timeshare industry, OPC marketing, or telemarketing sales is helpful.
- Working knowledge of MS Office Suite.
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