Grocery Outlet Store Manager

3 weeks ago


Redwood City, California, United States Grocery Outlet Full time

Store Operations and Customer Service Role

Grocery Outlet is a rapidly expanding bargain retailer that supplies communities with trusted name-brand products without the name-brand prices. As a key member of our team, you will play a vital role in creating a welcoming environment and maintaining a clean, well-stocked store that keeps customers coming back for great deals and stellar service.

An ideal candidate for this position enjoys interacting with people, can work under pressure, balances various managerial duties, is inquisitive, and has a positive, can-do attitude. This is a full-time, closing shift position that requires flexibility and a passion for serving others.

Key Responsibilities:

  • Customer Service: Interacting with customers and answering questions with kindness and enthusiasm, attending to customer and co-worker requests, complaints and/or problems to assure they are handled promptly.
  • Store Maintenance: Maintaining a clean, safe, and orderly store that is compliant with all GOI guidelines and procedures.
  • Cashiering and Inventory: Reviewing and accepting customer checks, overrides, voids, and other cashiering related issues, unloading product from trucks, organizing the stock room, filling assigned areas on the sales floor, and operating backroom equipment.
  • Inventory Management: Taking inventory of merchandise and replenishing and/or ordering as needed to keep business booming.
  • Merchandising: Catching customers' eyes by preparing merchandise for display.
  • Office Duties: Performing miscellaneous office duties such as handling incoming or outgoing mail and ordering product.
  • Company Policies: Enforcing all company policies, procedures and programs to keep customers and employees safe, happy, and healthy.

Requirements:

  • High school diploma or equivalent.
  • Able to deliver friendly, courteous, prompt customer service.
  • Able to interpret, understand, and follow instructions.
  • Must be able to pass drug and background check.
  • Flexible schedule.
  • Previous grocery or retail experience.
  • Must be at least 18 years old to apply.

About the Pay:

  • Base Salary: $23.00 - $25.00 hr.
  • Medical, Dental, Vision & More.
  • Final compensation will be determined based upon experience and skills and may vary based on location.

Work Conditions:

  • Bending, walking, standing, lifting and kneeling for extended periods of time.
  • Lifting up to 50 lbs. frequently.
  • Duties in various parts of store in different temperatures and work environments.
  • Interacting with customers, associates, truck drivers, and vendors, all with a smile.


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