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Patient Service Representative, Gastroenterology Specialist
2 months ago
North Shore Physicians Group (NSPG) is a leading multi-specialty medical group in the region, known for its innovative approach to healthcare delivery. Our team of healthcare professionals is dedicated to providing high-quality patient care and exceptional service.
Job SummaryWe are seeking a highly skilled and experienced Patient Service Representative to join our gastroenterology department. As a key member of our team, you will be responsible for providing administrative support to our medical staff, ensuring seamless patient flow, and delivering exceptional customer service.
Responsibilities- Schedule patient appointments and obtain prior authorizations from insurance providers as needed.
- Manage patient check-in and check-out processes, including greeting patients, answering questions, and assisting with paperwork.
- Collect co-payments and schedule follow-up appointments, tests, and procedures.
- Field incoming telephone calls and triage appropriately.
- Monitor patient flow and waiting room activity.
- Provide general support to practice leadership, clinicians, and peers.
- 2 years of experience working in a community-based medical practice preferred.
- Epic experience preferred.
- High School Diploma or College-level coursework preferred but not required.
As a Patient Service Representative with NSPG, you will have the opportunity to work in a dynamic and supportive environment, with a team of dedicated healthcare professionals. We offer competitive compensation and benefits, as well as opportunities for career advancement and professional growth.
