Remittance Processing Associate

1 week ago


Brown Deer, Wisconsin, United States Jobs for Humanity Full time
Job Title: Remittance Processing Associate

Company Description: Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Job Description

At FIS, our technology and our people are always moving forward. While we advance the way the world pays, banks, and invests, our teams also grow their own careers. We believe in building inclusive teams where everyone's views count. Together, our collective diversity, skills, and talents empower us to deliver the best products and solutions for our colleagues, clients, and communities.

About the Role:

This production-based role involves receiving trays of mail from USPS and sorting according to customer bin numbers in an allotted amount of time. You will process customer payments and exceptions in a timely and accurate manner to customer accounts. This position is located onsite at our Brown Deer, WI office.

Responsibilities:
  • Receiving and preparing mail received from US Post Office.
  • Set-up and maintenance activities for the remittance processor and related equipment on a production basis.
  • Performs high-speed scanning using machines with production goals in mind.
  • Processes exception items.
  • Maintains inventory of remittance processing supplies.
  • Prepares outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items.
  • Other related duties assigned as needed.
Requirements:
  • Capacity to lift or move up to 30 pounds.
  • Considerable knowledge of remittance processing and/or Mailroom/Mail sorting activities.
  • Proficient written and oral communication skills in dealing with employees or external customers/clients.
  • Knowledge of the practices, procedures, and problem-solving techniques required to verify and distribute computer output.
  • Knowledge of the practices, procedures, and problem-solving techniques required to process client transactions and produce output through computer operations.
  • Knowledge of the practices, procedures, and problem-solving techniques involved in item processing.
  • Knowledge of client specifications for remittance processing.
  • Knowledge of off-line and peripheral equipment operation and maintenance.
  • Proficiency to assemble, organize, and sequence work.
  • Knowledge to identify errors in calculations and balances.
Added Bonus:
  • Experience with high-speed mailing/sorting machinery.
What We Offer:
  • Opportunities to innovate in fintech.
  • Inclusive and diverse team atmosphere.
  • Professional and personal development.
  • Resources to contribute to your community.
  • Competitive salary and benefits.


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