Healthcare Access Coordinator
1 week ago
Cibola General Hospital is seeking a dedicated Patient Access Representative
As a vital member of our healthcare team, the Patient Access Representative serves as the initial point of contact for our patients. We are in search of a personable and detail-oriented individual who thrives in a customer-focused environment and enjoys engaging with others.
Key Responsibilities:
- Facilitate the check-in process for both inpatient and outpatient visits, ensuring accurate verification of patient demographics and insurance details.
- Gather necessary medical orders and initiate referrals from relevant payors.
- Collect coinsurance and deductible payments at the time of service, as well as manage payments from self-pay patients.
- Answer incoming calls in the absence of the switchboard operator, providing excellent service and information.
Required Qualifications:
Education:
- High School Diploma or equivalent.
Skills:
- Proficient in computer usage.
- Strong communication abilities.
- Capability to foster effective working relationships with colleagues and healthcare providers.
- Ability to work autonomously and demonstrate reliability.
- Exceptional customer service skills.
- Familiarity with medical terminology or insurance processes is advantageous.
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