Transportation Coordinator
2 weeks ago
As a key member of the Elite Home Care Day Centers & Transportation team, the Dispatcher plays a vital role in ensuring the smooth operation of our transportation services. This position requires strong organizational and communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities- Coordinate daily schedules for Members/Riders to and from Day Centers or appointments
- Validate and approve Logisticare trips, ensuring compliance with outlined requirements
- Finalize time cards for Transportation Specialists weekly and communicate personal time off and training hours to the payroll company
- Participate in weekly Transportation Operations calls and provide feedback on overall operations
- Coordinate compliance with Logisticare Requirements when Rider Complaints arise and gather supporting documentation as needed
- Log reported maintenance concerns for vehicles housed at the assigned Depot and coordinate with the contracted mobile mechanic as needed
- Participate in an on-call rotation, including early am/late pm and every other Saturday dispatching
- Previous professional experience in transportation, including wheelchair transportation (preferred)
- Clean driving record (required)
- Ability to meet health requirements of a DOT Physical (required)
- High School or GED equivalent (required)
- Experience working with older adults and those with specialized care needs (preferred)
Elite Home Care Day Centers & Transportation is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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