Account Specialist II
22 hours ago
Aon is seeking a highly motivated and detail-oriented Account Specialist II to join our Commercial Risk team in Chicago. As an Account Specialist II, you will play a critical role in managing key processes that serve clients, including complex clients, and undertaking client-facing and internal activities related to these processes.
Key Responsibilities:
- Assist Account Executives and Associate Account Executives on assigned accounts, managing key processes and undertaking client-facing and internal activities.
- Assist Brokers as necessary, particularly on Commercial Risk business.
- Perform submission assembly/creation, facilitate timely and accurate flow of information between clients and account team members, and handle client open items lists and respond to client ad-hoc requests.
- Gather and analyze data, draft stewardship reports and other presentations, and actively support and monitor the renewal process.
- Coordinate activities with Aon Client Services (ACS) to ensure efficient performance of key processes and quality of client deliverables.
- Collaborate with Premium Accounting on client billing matters and receive and handle routine and sophisticated coverage inquiries and endorsement requests.
- Serve as key client liaison for items such as certificates, auto IDs, location additions, invoices, Workers Compensation posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals.
- Monitor and follow-up on invoice generation, fee agreements, receivables, and collections, and address and resolve problems.
- May provide guidance and mentoring to less senior account specialists and delegate work to support staff and ACS where applicable.
Requirements:
- High school diploma or equivalent required.
- Associates degree preferred.
- 1-2 years of previous commercial insurance experience preferred.
- Property & Casualty brokers license preferred, or to be obtained within 120 days of start date.
What We Offer:
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including a 401(k) savings plan with employer contributions, an employee stock purchase plan, consideration for long-term incentive awards, medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance, optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace and welcomes applications from all.
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