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Sales and Service Representative
2 months ago
We are seeking a highly motivated and customer-focused Sales and Service Representative to join our Beaverton branch team. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and facilitating customer awareness and education of bank capabilities.
Key Responsibilities- Engage customers in conversation to understand their banking needs and preferences
- Process transactions accurately and efficiently
- Provide assistance with account servicing needs
- Facilitate customer awareness and education of bank services, including digital banking capabilities
- Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs
- High School Diploma or GED
- 6+ months of face-to-face customer service experience
- 1+ years of recent cash-handling experience
- Sales support (cold-calling, appointment setting, etc.)
- Prior experience working in a retail banking environment
- Working knowledge of Microsoft Office
- Strong written and verbal communication skills
First Citizens Bank is an Equal Opportunity/Affirmative Action Employer/Minority/Female/Disability/Veteran. If you need special assistance or an accommodation in applying for employment, please contact our Human Resources department.