Head of Field Operations Manager

2 weeks ago


Cleveland, Ohio, United States Insight Global Full time

Job Summary

Insight Global is seeking a seasoned Head of Install Operations to lead our client's field installation team in the Cleveland area. As a key member of the executive leadership team, you will oversee the efficient delivery of high-quality services that align with the company's operational goals.

Key Responsibilities

  • Optimize operational processes to drive efficiency and productivity
  • Manage resources and budgets to ensure successful project execution
  • Ensure compliance with safety and quality standards
  • Mentor internal teams and contractors to achieve exceptional results
  • Collaborate with executive leadership to scale field operations and contribute to the company's growth strategy

Requirements

  • 5+ years of experience leading large-scale field operations
  • 5+ years of experience driving operational efficiency and aligning field activities with overall business strategies
  • Exceptional leadership capabilities with experience in mentoring and developing senior-level managers
  • Experience with field service technologies and scheduling/resource allocation tools
  • Familiarity with OSHA compliance

Nice to Have

  • Telecom or ISP experience
  • Experience with BSS/OSS platforms and CRM systems

Compensation and Benefits

Annual Compensation: $85,000 - $115,000

Benefit packages include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.



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