Enrollment Representative II

2 weeks ago


Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full time

Job Summary:

We are seeking a highly skilled Enrollment Representative II to join our team at BlueCross BlueShield of South Carolina. In this role, you will be responsible for receiving and processing subscriber and member enrollment applications, updating electronic enrollment files, and working with multiple operational areas to ensure accurate group structure and billing.

Key Responsibilities:

  • Receive and log subscriber and member enrollment applications to the system.
  • Process complex applications, including new enrollments, terminations/cancellations, changes, and renewals.
  • Update all electronic enrollment files.
  • Work edit/error reports generated from membership transactions.
  • Collaborate with operational areas to ensure accurate group structure, status, benefits, and billing.
  • Prepare and issue contracts, benefit books, and standard and custom ID cards.
  • Respond to and resolve customer inquiries.
  • Train new staff and update/maintain accurate desk procedures.
  • Coordinate monthly billing and prepare monthly invoices.

Requirements:

  • High School Diploma or equivalent.
  • 2 years of customer service, administration/clerical support, or a combination of the two.
  • 1 year of experience in a membership/billing/accounts area (may be concurrent).
  • Ability to acquire knowledge of the membership system.
  • Good judgment and effective customer service and organizational skills.
  • Demonstrated proficiency in spelling, punctuation, and grammar skills.
  • Ability to persuade, negotiate, or influence others.
  • Analytical or critical thinking skills.
  • Ability to handle confidential or sensitive information with discretion.
  • Microsoft Office skills.

Preferred Qualifications:

  • Prior customer service experience.
  • Microsoft Office (Word & Excel) skills.

What We Offer:

  • 401(k) retirement savings plan with company match.
  • Subsidized health plans and free vision coverage.
  • Life insurance.
  • Paid annual leave – the longer you work here, the more you earn.
  • Nine paid holidays.
  • On-site cafeterias and fitness centers in major locations.
  • Wellness programs and healthy lifestyle premium discount.
  • Tuition assistance.
  • Service recognition.
  • Incentive Plan.
  • Merit Plan.
  • Continuing education funds for additional certifications and certification renewal.


  • West Columbia, South Carolina, United States US Tech Solutions Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Enrollment Representative to join our team at US Tech Solutions. As an Enrollment Representative, you will be responsible for processing membership and enrollment applications, managing database updates, and resolving customer inquiries.Key ResponsibilitiesProcess new enrollments, terminations,...


  • Columbia, South Carolina, United States Trustmark Full time

    Customer Service Representative IIAt Trustmark, we're committed to delivering exceptional customer experiences. As a Customer Service Representative II, you'll play a vital role in ensuring our clients receive the highest level of service and support.Key Responsibilities:Respond to high-volume client inquiries and requests via phone, providing accurate and...


  • West Columbia, South Carolina, United States US Tech Solutions Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Enrollment Representative to join our team at US Tech Solutions.The successful candidate will be responsible for processing membership and enrollment applications, managing database updates, and resolving customer inquiries.Key Responsibilities:Process new enrollments, terminations,...

  • Enrollment Specialist

    4 weeks ago


    Columbia, South Carolina, United States US Tech Solutions Full time

    Job DescriptionUS Tech Solutions is seeking a highly organized and adaptable Enrollment Representative to join our team. As a key member of our team, you will be responsible for managing client relationships and ensuring a seamless onboarding experience.Key Responsibilities:Work Monday-Friday hours, with flexibility to work overtime as needed.Develop and...

  • Nurse II Position

    4 weeks ago


    Columbia, South Carolina, United States MUSC Full time

    Job SummaryUnder general supervision, the Registered Nurse II provides individualized, goal-directed patient care to families and patients at the competent level utilizing the principles and practices of the nursing process; delivers safe and effective care and interacts with other members of the health care team to achieve desired...

  • Registered Nurse II

    3 weeks ago


    Columbia, South Carolina, United States MUSC Full time

    Job SummaryAs a Registered Nurse II at Medical University Hospital Authority, you will play a vital role in providing exceptional patient care on our 17-bed Cardiothoracic Acute Care Unit. Our team is dedicated to delivering high-quality care to patients undergoing cardiothoracic surgeries, including heart transplants, lung transplants, and coronary artery...


  • West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full time

    Customer Service Advocate II Job DescriptionWe are seeking a highly skilled Customer Service Advocate II to join our team at BlueCross BlueShield of South Carolina. In this role, you will be responsible for responding to routine inquiries and identifying incorrectly processed claims. You will also complete adjustments and related reprocessing actions to...

  • Registered Nurse II

    2 months ago


    Columbia, South Carolina, United States Medical University of South Carolina Full time

    Job SummaryThe Medical University of South Carolina is seeking a highly skilled Registered Nurse II to join our team in the Cardiac Intensive Care Unit. As a key member of our healthcare team, you will provide exceptional patient care and support to our patients and their families.Key ResponsibilitiesProvide individualized, goal-directed patient care to...


  • Columbia, South Carolina, United States Medical University of South Carolina Full time

    Job SummaryThe Medical University of South Carolina is seeking a highly skilled Registered Nurse II to join our team in the Cardiac Intensive Care Unit. As a key member of our healthcare team, you will provide exceptional patient care and support to our patients and their families.Key ResponsibilitiesProvide individualized, goal-directed patient care to...

  • Registered Nurse II

    2 months ago


    Columbia, South Carolina, United States Medical University of South Carolina Full time

    Job SummaryThe Medical University of South Carolina is seeking a highly skilled Registered Nurse II to join our team in the Cardiac Intensive Care Unit. As a key member of our healthcare team, you will provide exceptional patient care and support to our patients and their families.Key ResponsibilitiesProvide individualized, goal-directed patient care to...


  • Columbia, South Carolina, United States University of Missouri-Columbia Full time

    Job SummaryWe are seeking an experienced Electrical Engineer II to join our team at the University of Missouri-Columbia. As a key member of our Planning, Design, and Construction department, you will be responsible for providing professional engineering services to meet client requests and managing the day-to-day activities of other project team members.Key...


  • Columbia, South Carolina, United States Pilot Company Full time

    Job SummaryPilot Company is seeking a highly motivated and customer-focused Guest Services Leader II to join our team. As a key member of our store operations team, you will be responsible for supervising employees and ensuring the smooth operation of our facilities. If you have excellent customer service skills, are self-motivated, and able to work...


  • Columbia, South Carolina, United States MUSC Full time

    Job SummaryThe Registered Nurse II provides high-quality patient care to families and patients at the competent level, utilizing the principles and practices of the nursing process. This role requires the ability to function in a professional setting, participating in shared governance, adherence to standards of care, and promoting a healthy work...


  • Columbia, South Carolina, United States MU Health Care Full time

    About the JobMU Health Care is seeking a highly skilled Clinical Laboratory Assistant II to join our team. As a key member of our laboratory team, you will play a crucial role in ensuring the seamless collection, processing, and distribution of samples for analysis.Key ResponsibilitiesFollow established specimen collection, labeling, transportation, and...


  • Columbia, South Carolina, United States WSP Full time

    About the RoleWe are seeking a highly skilled Construction Project Supervisor II to join our team at WSP. As a key member of our PMCM Team, you will be responsible for overseeing the construction of highway, bridge, and pedestrian infrastructure projects that meet current Americans with Disabilities (ADA) standards.Key ResponsibilitiesConsult with technical...


  • Columbia, South Carolina, United States Spectraforce Technologies Inc Full time

    Job Title: Customer Service Advocate IIJob Summary:We are seeking a highly skilled Customer Service Advocate II to join our team at Spectraforce Technologies Inc. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through prompt, accurate, and courteous responses to customer inquiries.Key...


  • Columbia, South Carolina, United States Spectraforce Technologies Inc Full time

    Job Title: Customer Service Advocate IIJob Summary:We are seeking a highly skilled Customer Service Advocate II to join our team at Spectraforce Technologies Inc. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide prompt, accurate, and...


  • Columbia, South Carolina, United States ICONMA, LLC Full time

    Job SummaryThe Patient Services Representative II (PSR II) is a vital member of our team, responsible for representing our company's values and mission to patients who visit our facilities. As a PSR II, you will play a crucial role in ensuring the highest level of patient satisfaction and experience.Key ResponsibilitiesCollect quality blood samples from...


  • Columbia, South Carolina, United States Mass Markets Full time

    Position OverviewMass Markets is seeking highly motivated and customer-focused individuals to join our team as Disaster Relief Call Center Representatives. As a key member of our disaster response team, you will play a critical role in providing exceptional customer service to individuals affected by natural disasters.Key ResponsibilitiesAssist customers...

  • Registered Nurse II

    1 month ago


    Columbia, South Carolina, United States MUSC Full time

    Job Description SummaryUnder general supervision, the Registered Nurse II provides individualized, goal-directed patient care to families and patients at the competent level utilizing the principles and practices of the nursing process; delivers safe and effective care and interacts with other members of the health care team to achieve desired...