Senior Fuel Operations Manager

5 days ago


Wichita Falls, Texas, United States United Family Services Inc Full time

We are seeking a highly motivated and detail-oriented Senior Fuel Operations Manager to join our team at United Family Services Inc. As a Senior Fuel Operations Manager, you will play a key role in ensuring the smooth operation of our fuel kiosks, maintaining high levels of customer service, and meeting sales targets.

About the Role

This is a challenging yet rewarding position that requires strong leadership skills, attention to detail, and excellent communication skills. You will be responsible for managing day-to-day operations, including supervising staff, maintaining inventory, and ensuring compliance with company policies and procedures.

Key Responsibilities
  • Acknowledge and greet guests upon entry, providing a warm and welcoming environment.
  • Utilize the Point of Sale (POS) system, intercom, and fuel dispensers efficiently and effectively.
  • Maintain facility cleanliness and proper inventory levels within the kiosk, adhering to company standards.
  • Ensure dispensers are stocked with paper, driveways are free of spills, and squeegees and windshield washer tubs are properly maintained.
  • Meet or exceed sales, gross, labor, and guest service levels as directed by management.
  • Follow daily work schedules assigned by management and perform other duties as requested.
Requirements
  • Work in a fast-paced, efficient, and controlled manner, prioritizing tasks effectively.
  • Obtain necessary certifications to handle and sell tobacco, alcohol, fuel, propane, and food service items.
  • Perform physical job aspects, including standing, lifting, bending, squatting, climbing, and walking, with regular lifting of up to 30 lbs.
  • Possess strong guest service skills and be self-motivated, working alone and unsupervised for up to 4 hours at a time.
  • Multitask, handling cash, preventing drive-offs, and maintaining a clean working environment.
  • Function as a team member, collaborating with colleagues and getting along with others.
  • Accept supervisory coaching related to performance, work habits, and attitude.
Compensation

The estimated annual salary for this position is $63,000 - $75,000, depending on location and experience. Benefits include competitive pay, opportunities for advancement, and a dynamic work environment.



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