Pharmacy Operations Manager Position

7 days ago


Wichita Falls, Texas, United States Walgreens Full time
Job Description

Walgreens is seeking a highly skilled Pharmacy Operations Manager to join our team. As a key member of our pharmacy leadership team, you will be responsible for ensuring the efficient operation of our pharmacy.

  • Key Responsibilities
  • Oversee daily pharmacy operations, including supervising pharmacy technicians and cashiers.
  • Coordinate and manage pharmacy workflow to ensure smooth operations.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Collaborate with the Pharmacy Manager to achieve business objectives and goals.
  • Customer Experience
  • Ensure excellent customer service by resolving customer complaints and answering non-clinical questions.
  • Develop strong relationships with customers by anticipating their needs and offering proactive services.
  • Operations
  • Assist pharmacists in delivering patient care, including patient registration, prescription data entry, and preparation of medications.
  • Completes patient and physician calls under the supervision of a pharmacist.
  • Under the supervision of a pharmacist, assists with healthcare service offerings, including administering vaccines, health screenings, and other health services.
  • People & Performance Management
  • Lead performance management of technicians, including making decisions and recommendations regarding discipline and termination.
  • Hire, on-board, train, and schedule pharmacy technicians.
  • Training & Personal Development
  • Maintain PTCB certification through the designated PTCB training program and/or state required certification/registration.
  • Maintain and enhance current knowledge and skills related to pharmacy and healthcare.

Requirements

  • High School Diploma, GED, or equivalent.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.

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