Senior Server Associate
13 hours ago
We are seeking an experienced and skilled Senior Server Associate to join our team at NEXDINE Hospitality. This role is responsible for delivering exceptional customer service, ensuring seamless food and beverage operations, and contributing to a positive dining experience for our guests.
About the Role:The Senior Server Associate will be the face of our hospitality services, interacting with customers, taking orders, serving food and beverages, and handling customer inquiries and complaints. They will work closely with the kitchen staff, management, and other servers to ensure smooth service delivery and maintain high standards of quality and cleanliness.
This role requires excellent communication skills, attention to detail, and the ability to work well under pressure in a fast-paced environment. The successful candidate will have previous experience in food service and customer-facing roles, with a proven track record of providing top-notch service and exceeding customer expectations.
Key Responsibilities:- Serve food and beverages to customers in a timely and efficient manner, maintaining a high level of presentation and quality.
- Take orders from customers, either verbally or electronically, and ensure accurate order fulfillment.
- Interact with customers in a friendly, courteous, and professional manner, addressing any concerns or issues promptly and efficiently.
- Work collaboratively with kitchen staff, management, and other servers to ensure seamless service delivery and maintain high standards of quality and cleanliness.
- Upsell and promote menu items, special deals, and promotions to increase revenue and enhance the customer experience.
- Perform opening and closing duties, including setting up and breaking down the service area, cleaning equipment and utensils, and restocking supplies as needed.
To succeed in this role, you will need:
- Previous experience in food service, preferably in a senior server or similar position.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- A strong focus on customer satisfaction and service excellence, with a proven track record of delivering high-quality results in a fast-paced environment.
- The ability to multitask, prioritize tasks, and manage time effectively in a dynamic and demanding environment.
- A commitment to maintaining high standards of quality, cleanliness, and safety in all aspects of your work.
NEXDINE Hospitality offers a comprehensive benefits package, including:
- A competitive salary range of $40,000-$60,000 per year, depending on experience and qualifications.
- A generous bonus structure, based on individual performance and contributions to the team.
- Opportunities for career advancement and professional growth within the company.
- A fun and supportive work environment, with opportunities to develop new skills and build lasting relationships with colleagues and customers.
NEXDINE Hospitality is a dynamic and growing organization, committed to delivering exceptional customer experiences and driving business success through innovative strategies and best practices. We offer a unique opportunity to join a talented team of professionals, contribute to our mission and values, and enjoy a rewarding and challenging career with opportunities for growth and development.
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