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Client Relationship Manager

2 months ago

Saint Charles, Illinois, United States IPMG Full time
Job DescriptionPosition: Client Relationship Manager

Join the team at Insurance Program Managers Group (IPMG) and contribute to a forward-thinking organization dedicated to innovation in the insurance sector. For over 27 years, our mission has been to deliver unique insurance solutions tailored to our partners' needs. We value the individual contributions of each team member, fostering a collaborative environment that drives meaningful change for our clients.

We are in search of a seasoned Client Relationship Manager who possesses a strong sales acumen and expertise in absence management solutions. If you excel at nurturing client relationships, achieving sales objectives, and customizing solutions, this opportunity is ideal for you.

  • Directly market absence management solutions to clients and through broker partnerships.
  • Advocate for nurse case management and advanced case management offerings.
  • Oversee and expand existing client accounts, acting as the primary liaison.
  • Leverage platforms such as Insight, Origami, and HubSpot for effective sales and account oversight.
  • Build and maintain a substantial portfolio, targeting three times the salary in sales prior to commissions.
  • Tailor absence management programs to improve employee experience and client satisfaction.
  • Address Requests for Proposals (RFPs) and manage the proposal process.
  • Collaborate with clients to ensure comprehensive absence management policies are established.
  • Focus on larger group sizes, ideally targeting 1,000+ employees, with a preference for groups of 5,000 or more.
  • Qualifications:
  • Minimum of 5 years of experience in sales, ancillary benefits, or within a payroll organization.
  • Demonstrated success in sales, particularly with HR professionals or brokers in the absence management space.
  • Familiarity with TPA processes, insurance firms, and brokerage operations.
  • Capability to work with large group sizes and customize solutions for clients.
  • Client-focused mindset with a strong understanding of client needs.
  • Self-motivated with a willingness to take calculated risks and work autonomously.
  • Exceptional communication and relationship-building abilities.
  • Experience with unions is a plus.
  • Willingness to travel frequently and engage in proactive outreach to develop new business.
  • Confidence to initiate calls within a month of joining.
  • Preference for candidates based in the Chicagoland area, though we are open to qualified individuals from other locations.

We offer a competitive compensation package with opportunities for high achievers to earn performance-based bonuses.

Our Interview Process

We encourage you to explore our website and learn more about our company culture. Our goal is to understand your professional aspirations and how you envision your growth within the industry. We will provide insights about IPMG and address any questions you may have. If there is a mutual fit, you will have a discussion with our hiring manager to assess the technical requirements of the role and ensure you possess the necessary skills for success.

Benefits and Perks at IPMG:

  • 20 days of paid time off annually
  • 12 holidays, 2 floating days of your choice, and your birthday off
  • Comprehensive medical, dental, and vision coverage starting on your first day of full-time employment
  • Free telemedicine services for you and your family from day one if enrolled in our medical plan
  • 401k matching program
  • Support for professional development
  • Flexible time off with a recommended minimum to promote a healthy work-life balance
  • Life insurance, short-term, and long-term disability coverage from day one of full-time employment
  • Access to an onsite fitness center and showers at our headquarters

About IPMG

IPMG is dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, religion, or any other legally protected status.

Selected candidates will be required to undergo substance, credit, and criminal background screenings, as well as computer literacy assessments. IPMG is an Equal Opportunity Employer—M/F/D/V.